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Billing /

Pay an invoice

Northflank automatically charges your default payment method at the end of your monthly billing cycle, on the date specified on the billing page.

If the transaction fails for any reason, the relevant invoice will be marked as unpaid. You will need to act promptly and manually complete the payment to avoid a pause in service provision.

All services on your account will be paused after 7 days if the invoice remains unpaid, and you will not be able to create and new services. Any databases or storage volumes on your account will be deleted after this period.

A list of invoices in the Northflank application
Click here to view your invoices.

Add an invoice email address

You can assign multiple emails to receive Northflank invoices, as well as any configured billing alerts.

To add an email address, click add an address in the invoice delivery address section of your account's billing page.

Pay an overdue invoice

To pay an overdue invoice, navigate to the billing page in your account settings.

Find the overdue invoice in the list and click on it to follow the steps to complete the transaction manually.

If your payment has expired, or otherwise been cancelled or blocked, you will need to add a new payment method.

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