You can permanently delete teams, organisations, and user accounts from their respective settings pages. Deletion is irreversible.
You must be the owner to delete a team or organisation. Users can delete their own accounts. For SSO-provisioned accounts, organisation administrators can also deprovision users.
Delete a team
To delete a team:
- Navigate to Team Settings
- Scroll to the Danger zone section
- Click Delete team
- Confirm the deletion
- Click Confirm deletion
All projects, services, databases, and resources within the team will be permanently deleted.
Delete an organisation
To delete an organisation:
- Navigate to Organisation Settings
- Scroll to the Danger zone section
- Click Delete organisation
- Confirm the deletion
- Click Confirm deletion
All teams, billing information, and organisation data will be permanently deleted.
Delete your user account
To delete your user account:
- Navigate to Account Settings
- Scroll to the Danger zone section
- Click Delete account
- Confirm the deletion
- Click Confirm deletion
Your account, all teams you own, and all associated data will be permanently deleted.
Important warnings
Deletion is permanent and irreversible
Once deleted, you cannot recover:
- Projects, services, and databases
- Backups and data
- Billing history
- Team or organisation settings
- Custom domains and configurations
Active resources
Ensure all running services, databases, and workloads are stopped before deletion. Active resources may continue to incur charges until fully terminated.
Team and organisation ownership
If you're the only owner:
- Transfer ownership to another member before deletion, or
- Delete the team/organisation entirely
If there are other owners, they can continue managing the team/organisation after you leave.
Before deleting
Backup your data:
- Export any important data from databases
- Save configuration files and templates
- Download logs and metrics if needed
Review invoices and usage:
- Any pending invoice will have to be paid
- Any remaining usage will be billed on account deletion
Ensure there are no remaining questions regarding billing before proceeding.
Notify team members:
- Inform team members if you're deleting a shared team or organisation
- Give them time to back up data they need